Privacy Policy

Powering homes and businesses with trusted solar solutions, built on 15+ years of experience and real results.

PRIVACY POLICY

Effective Date: June 9, 2026

AICON TECHNOLOGIES DBA AICON SOLAR (“Aicon Solar,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website located at www.aiconsolar.us (the “Website”), our services, communications, and interactions with customers and prospective customers.

By accessing or using our Website, submitting information through our forms, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.

NOTICE AT COLLECTION

We collect personal information to provide solar consultation services, prepare estimates and proposals, evaluate project eligibility, facilitate financing opportunities, communicate with customers and prospective customers, improve our Website and services, market our products and services, comply with legal obligations, and operate our business.

The categories of personal information we collect, the purposes for collection, and retention practices are described below.

INFORMATION WE COLLECT

Information You Provide Directly

We may collect:

First and last name
Property address
Mailing address
Email address
Telephone number
Mobile phone number
Utility provider information
Utility bill information
Energy consumption information
Household size
Income information
Occupation information
Financing-related information submitted through inquiries
Referral information
Communications with us
Photos, documents, and files you voluntarily provide
Any other information you choose to provide

Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type and version
Device type
Operating system
Internet service provider
Referring and exit pages
Date and time of access
Website usage activity
Session information
Clickstream data
Advertising identifiers
Approximate geographic location
Technical diagnostic information

Information from Third Parties

We may receive information from:

Advertising platforms
Analytics providers
CRM providers
Referral partners
Financing providers
Lead generation providers
Social media platforms
Publicly available sources
Utility-related service providers
Business partners

SENSITIVE PERSONAL INFORMATION

Certain information we collect, including household income, financing-related information, and household characteristics, may constitute Sensitive Personal Information under California law.

We use Sensitive Personal Information only for purposes reasonably necessary to:

Provide requested services
Evaluate project suitability
Process financing opportunities
Prevent fraud
Maintain security
Comply with legal obligations
Operate our business

We do not use Sensitive Personal Information to infer characteristics beyond what is reasonably necessary to provide our services.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Provide requested products and services
Schedule consultations and appointments
Evaluate solar opportunities
Prepare proposals and estimates
Facilitate financing opportunities
Respond to inquiries
Provide customer support
Improve our Website and services
Personalize user experiences
Analyze Website performance
Conduct marketing and advertising
Detect fraud and security threats
Enforce contracts and legal rights
Comply with legal obligations
Conduct internal business operations

COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, tags, web beacons, SDKs, scripts, local storage technologies, and similar technologies.

These technologies may include:

Strictly necessary cookies
Functional cookies
Analytics cookies
Advertising cookies
Performance cookies
Preference cookies

These technologies help us:

Operate and secure our Website
Remember user preferences
Analyze Website performance
Measure marketing effectiveness
Improve user experiences
Deliver relevant advertising

You may manage your cookie preferences through our cookie consent tools, privacy preference center, or browser settings.

Certain Website functionality may not operate properly if cookies are disabled.

WEBSITE ANALYTICS, SESSION REPLAY, AND ADVERTISING TECHNOLOGIES

We may use analytics, advertising, session replay, heat mapping, call tracking, customer relationship management, and similar technologies provided by third-party vendors.

These providers may include:

Google Analytics
Google Tag Manager
Google Ads
Meta Pixel (Facebook Pixel)
Microsoft Advertising
Microsoft Clarity
HubSpot
CallRail
Other analytics, advertising, and customer engagement providers

These technologies may collect information regarding:

Pages viewed
Mouse movements
Scrolling activity
Click activity
Session interactions
Device information
Referral sources
Form interactions
Website usage patterns

We may use session replay, session recording, heat mapping, and similar technologies to better understand how visitors interact with our Website, improve functionality, identify technical issues, prevent fraud, improve customer experience, and enhance our marketing efforts.

By using our Website and providing consent where required, you acknowledge that certain interactions with our Website may be monitored, recorded, analyzed, or replayed by us and our authorized service providers for these purposes.

SALE OR SHARING OF PERSONAL INFORMATION

We do not sell personal information for monetary consideration.

However, certain uses of cookies, analytics tools, advertising technologies, and similar services may constitute a “sale” or “sharing” of personal information under California law.

California residents may exercise their right to opt out of such sale or sharing through our cookie preference tools, Global Privacy Control settings where recognized, or by contacting us using the information below.

GLOBAL PRIVACY CONTROL

Where required by applicable law, we recognize and process Global Privacy Control (GPC) signals as requests to opt out of the sale or sharing of personal information.

For more information regarding GPC, please visit https://globalprivacycontrol.org.

COMMUNICATIONS AND MARKETING

We may contact you through:

Email
Telephone
SMS/text message
Direct mail
Automated communications where permitted by law

Communications may include:

Consultation scheduling
Appointment reminders
Project updates
Customer service communications
Promotional offers
Marketing information
Surveys and feedback requests

You may opt out of marketing communications at any time.

SMS COMMUNICATIONS

If you provide a mobile telephone number, you may receive text messages regarding:

Consultations
Appointments
Customer support
Project updates
Marketing communications

Consent to receive text messages is not a condition of purchasing goods or services.

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying STOP.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to:

Service providers
Contractors
Financing partners
Installation partners
Utility-related service providers
Marketing providers
CRM providers
Analytics providers
Advertising providers
Payment processors
Professional advisors
Government agencies when required by law

We require our service providers and contractors to use personal information only for authorized business purposes and to maintain reasonable safeguards.

BUSINESS TRANSFERS

If Aicon Solar is involved in a merger, acquisition, asset sale, financing transaction, reorganization, bankruptcy, dissolution, or similar corporate transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

CALIFORNIA PRIVACY RIGHTS

California residents may have the right to:

Know the categories of personal information collected
Access specific pieces of personal information
Know the sources of personal information
Know the purposes for collection and disclosure
Correct inaccurate personal information
Delete personal information
Opt out of the sale or sharing of personal information
Limit the use of Sensitive Personal Information where applicable
Not be discriminated against for exercising privacy rights

To submit a privacy request, contact:

Email: info@aiconsolar.us

Phone: 858-337-1198

Website: www.aiconsolar.us

We may take reasonable steps to verify your identity before fulfilling a request.

Authorized agents may submit requests on behalf of consumers as permitted by law.

If we deny a request, you may contact us to request additional review of our decision.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

Provide services
Maintain customer relationships
Comply with legal obligations
Resolve disputes
Enforce agreements

Typical retention periods may include:

Lead information: up to 3 years
Customer records: contract term plus applicable legal retention periods
Marketing records: up to 24 months after last interaction
Analytics information: according to business needs and vendor settings

Retention periods may be extended where required by law or legitimate business necessity.

SECURITY

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no security measure is completely secure and we cannot guarantee absolute security.

CHILDREN’S PRIVACY

Our Website is not directed to children under 18 years of age.

We do not knowingly collect personal information from individuals under 18.

If we learn that such information has been collected, we will take reasonable steps to delete it.

THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of such third parties.

Users should review the privacy policies of those third parties before providing information.

INTERNATIONAL DATA PROCESSING

Information may be processed, stored, or transferred in jurisdictions outside California and outside the United States where our service providers operate.

By using our Website, you acknowledge such processing and transfers.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes become effective upon posting unless otherwise stated.

Your continued use of the Website following the posting of changes constitutes acceptance of the revised Privacy Policy.

CONTACT US

AICON TECHNOLOGIES DBA AICON SOLAR

2151 Oliver Avenue

San Diego, California 92109